PRIVACY POLICY
Effective Date: August 7, 2026
Mauldin Properties, LLC (“Mauldin Properties,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share personal information in connection with our website, property-management services, and text messaging services.
Information We Collect
Mobile Phone Number: We may collect your mobile phone number through online applications, maintenance requests, showing requests, Tenant Web Access registration, property inquiries, account communications, site reservations, general information requests, and other interactions with Mauldin Properties.
Contact Information: We may collect your name, mailing address, email address, telephone number, and other contact information.
Property-Management Information: We may collect information submitted through rental applications, showing requests, maintenance requests, resident or owner portals, account communications, and other property-management interactions.
Communications: We may collect information contained in text messages, emails, telephone calls, maintenance requests, inquiries, and other communications with us.
Website Information: We may collect information regarding how you access and use our website, including device, browser, and usage information collected through cookies or similar technologies.
User-Provided Information: We may collect other information you voluntarily provide when communicating or doing business with us.
How We Use Your Information
We may use personal information to:
• Provide property-management services.
• Process and respond to leasing inquiries, applications, showing requests, maintenance requests, account questions, and general information requests.
• Communicate with current and prospective residents, tenants, property owners, vendors, and other clients.
• Send rent and account notices, lease-renewal reminders, maintenance updates, inspection and appointment notices, application and showing updates, property announcements, community news, office closures, safety notices, weather alerts, urgent notifications, and other property-management communications.
• Respond to text messages and other inquiries initiated by you.
• Operate, maintain, and improve our website and services.
• Protect our properties, residents, customers, employees, and business.
• Comply with applicable laws, contracts, and legal obligations.
Text Messaging
If you provide your mobile phone number and consent to receive text messages, Mauldin Properties may send text messages related to your inquiry, application, account, tenancy, property, maintenance requests, or requested services.
Messages may include leasing and showing information, application updates, rent and account notices, lease-renewal reminders, maintenance communications, inspection and appointment notices, property announcements, community news, office closures, safety and weather alerts, urgent notifications, and customer-service responses.
Message frequency will vary. Message and data rates may apply.
You may opt out at any time by replying “STOP” or by communicating through any other reasonable method that you no longer wish to receive text messages. Reply “HELP,” call 601-344-8944, or email contact@mauldinpropertiesmgmt.com for assistance.
Consent to receive text messages is not a condition of renting, purchasing, or receiving services from Mauldin Properties.
Sharing Information
Mauldin Properties, LLC does not sell or share personal information for marketing or promotional purposes.
We may share non-mobile personal information with service providers that assist us with property management, technology, payment processing, maintenance, screening, legal services, accounting, and other necessary business operations. We may also disclose information when required by law, legal process, court order, or governmental request; to enforce an agreement; or to protect legal rights, safety, or property.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other information-sharing categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet transmission, electronic-storage system, or security method is completely secure, and we cannot guarantee the absolute security of personal information.
Data Retention
We retain personal information for as long as reasonably necessary to provide our services, manage our business relationships, comply with legal and contractual requirements, resolve disputes, and enforce our agreements.
Your Choices
You may contact us to request that certain personal information be updated or corrected.
You may opt out of text messages at any time by replying “STOP” or communicating your request to us through another reasonable method.
Certain operational communications may still be necessary to provide requested services, administer a lease or account, address maintenance or safety matters, or comply with legal obligations.
Third-Party Services and Links
Our website or communications may contain links to third-party websites, portals, payment services, or other platforms. Those third parties’ privacy practices are governed by their own policies. Mauldin Properties is not responsible for their privacy practices.
Children’s Privacy
Our website and services are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.
CTIA Compliance
Our text messaging practices are intended to comply with applicable laws, regulations, and CTIA guidelines. Concerns regarding our messaging practices may be reported using the contact information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, information practices, or legal requirements. Material changes will be communicated by posting the revised Privacy Policy on our website or through another appropriate method.
The Effective Date above indicates when this Privacy Policy was most recently updated.
Contact Us
For questions, requests, or concerns regarding this Privacy Policy or your personal information, contact:
Mauldin Properties, LLC
P.O. Box 6493
Laurel, MS 39441
Phone: 601-344-8944
Email: contact@mauldinpropertiesmgmt.com
Website: mauldinpropertiesmgmt.com
Mauldin Properties, LLC does not sell or share personal information for marketing or promotional purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all other information-sharing categories and will not be shared with any third parties.